Frequently asked questions.

Everything firms ask us before they buy.

How it works.

What does Arrow actually do?

Arrow watches official immigration sources across 112 jurisdictions. When a policy change lands, we match it against your past clients, identify the ones it affects, and draft each of them a personalized email. You review the drafts and send them from your own inbox.

Does Arrow email my clients?

No. Nothing sends without you. Arrow drafts, you review, you send. The email goes out from your address, under your name, on your firm's domain.

Do my clients know Arrow exists?

No. There is no Arrow branding, no footer, no referral link. Your client hears from their lawyer about a change that affects them. That is the whole point.

Can I edit the drafts?

Yes, at two levels. What happened and what it means is written once and shared by everyone on the list. How it affects a specific client is drafted from their file, and you can rewrite any one of those without touching the rest.

What if I disagree with a draft?

Change it, or remove that client from the send. One click, no confirmation, no queue running behind your back.

Accuracy.

Where does the policy information come from?

Official government sources only. Federal registers, department bulletins, policy manuals, ministerial instructions. Not newsletters, not LinkedIn, not press coverage. Every alert links to the primary document so you can check it before you send.

How fast do you catch an immigration policy change?

Within 24 hours of the announcement.

Which countries does Arrow cover?

112 jurisdictions.

Your firm's data.

Does Arrow connect to our case management system?

Most likely, yes. We add a new integration roughly every month, and if we do not already support your system, we will build it.

What happens to our client data?

It stays yours. We process it to match clients against policy changes and to draft the emails. We do not sell it, we do not share it between firms, and we do not use it to train public models. Export or delete it whenever you want.

Pricing and fit.

How is Arrow priced?

Per attorney, per month, banded by firm size. Full details can be found on our pricing page.

What size firm is Arrow for?

Firms with a past client book worth going back to. In practice, a few hundred closed matters or more. Below that the math still works, you could just do it by hand.

Ask us anything we missed.

Or take fifteen minutes and we will run your own client book through it.